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Terms & Conditions

Terms and Conditions of the website

Activities of this Website are performed in accordance with applicable laws and legislation of Ukraine.

Any norms of foreign legislation can not apply to relations, arising from the act of purchase and delivery

of the goods through website, due to the terms of the agreement between the parties and permitted under

Ukrainian laws. The following products are available for sale through this web site:

  1. Book "The Short Tales of a Long Dog". This book is the intellectual and legal property of the author G. V. Trylis;
  2. Dog clothes collection of TM Trylina Dog Wear. The Trade mark is the intellectual and legal property of the G. V. Trylis and a company Chapa Systems Ltd;

The Customer

The Customers of the website can be the individuals, who purchase a book, or Trylina Dog Wear clothes for dogs,

solely for personal, family, household and other purposes not related to business activities.

*Only the Individuals of minimum of 18 years age are allowed to purchase the goods from our website.

The Purchases

The terms of performing the purchase through our web site is the series of actions made by the client as follows:

  • Ordering the products;
  • Entering the correct contact information and the shipping address;
  • Making the choice of the appropriate Payment Method;
  • Confirmation of consent to terms and conditions of sale, including the cost of the goods and delivery;
  • Making a payment for the ordered products
  • The receipt of Tracking code for the purchase order , after the order has been sent.
  • Receipt of the ordered goods, in accordance with the agreed procedure, by post.

The client must provide the correct email address owned solely by her/him, for notifying regarding the order status, if necessary.

The Registration

The Registration procedure on the Website is optional for the visitors of the website. This action is only useful, it the

client plans to place another orders.

The website gives a possibility of Guest Order and Checkout, but the Client properties, like Billing address, Delivery address

and Contact details, must be obligatorily indicated in appropriate form during the order placement.

After you have added the item to the cart, you should fill out a form: enter contact information and shipping address, you select

the appropriate payment terms and accept the Terms and Conditions of the Website.

*The Fields of the Ordering Form, marked with an asterisk, are mandatory.

The Product Page

The product page contains the detailed information, describing the offered product: information about

the name, the main characteristics, specification, customer reviews (if exists), price, product images

and videos, as well as additional information.

Price of the Products

The price of the Product, which you will find on the page of the Product, is indicated in US Dollars,

Euros, or other currencies. You are able to choose the preferable currency by yourself (The Currency

Selector is located in the upper left corner of the Website).

Please note that the final price of the order is generated from the value of the goods (indicated on the

product page) and the shipping cost (if Free Worldwide Shipping is not applicable), which is calculated in

dependency on the country, delivery address and the total weight of the goods. Shipping cost is added to

the price of goods sold. The exact calculation of the cost of delivery is carried out when ordering in the

shopping cart and is indicated separately.

Search, Browse and Ordering the Products

If you're looking for a specific product, enter a few words into the search box at the top of our home page and you'll

see all the results, matching your search criteria. To make an easy choice, your can try restricting your search to a

particular type of product category in the drop-down menu.

To browse by a category, select a product category from the drop-down menu under the Search and click it. You'll be

given a list of products with photos, matching the product category of your choice.

Note: We supplied all the information about a particular item on the product detail page (product description,

characteristics and reviews tabs, images) for that item. If you don't find your answer in our store, please, do not

hesitate to contact us directly and we shall provide any additional helpful information about the product.

Proposed products for purchase can be found on the home page of the Website, the Category Listing or the Product Page,

using the direct link from the home page of Website, or above mentioned locations.

Looking through the product pages, you can choose the desired one and add it to your Shopping Cart by clicking "Add to Cart"

button. On Product Page you are able to choose the desired quantity and Size (when ordering Trylina Dog Wear products). You

can always view the selected products, its total cost (including shipping), and also change the contents of the basket. To do

this, go to "Shopping Cart", by pressing the “Shopping Cart”black square button on the right top corner of every page of the

website.After the final choice of yours, you are able to Checkout. Please, click the “Checkout”button at the lower right corner

of the Shopping Cart page. You will be redirected to the Checkout page, where you have to enter all necessary information, like

Account and Billing Details, Delivery Details, Delivery Method and Payment Method. After the the appropriate Payment Method is

selected, please, agree to above and below given Terms and Conditions of The Website, by means of checking the check-box, on

left of the caption: “I have read and agree to the Terms & Conditions”. Finally, please, review your order and confirm,

by means of clicking “Confirm Order”. You will be redirected to the Secure Payment Page, provided by - A worldwide

leader in payment services.


After order confirmation, you will be redirected to the Secure Payment Page, provided by

- a worldwide leader in payment services, where you can once more review all the detailed information

you provided for your order and then proceed to secure payment sequence.

Payment Methods

All our online payments are processed by - a worldwide leader in payment services!

We accept a variety of payment methods (credit and debit cards, Paypal) for payment online:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Diners
  • JCB
  • PIN debit cards with the Visa or MasterCard logo
  • Debit cards with the Visa or MasterCard logo
  • PayPal
  • * Some of these options are only available in select currencies.

We support the following 26 currencies for payment:

  • Argentine Peso (ARS)
  • Australian Dollar (AUD)
  • Brazilian Real (BRL)
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hong Kong Dollar (HKD)
  • Indian Rupee (INR)
  • Israeli New Sheqel (ILS)
  • Japanese Yen (JPY)
  • Lithuanian Litas (LTL)
  • Malaysian Ringgit (MYR)
  • Mexican Peso (MXN)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Romanian New Leu (RON)
  • Russian Ruble (RUB)
  • Singapore Dollar (SGD)
  • South African Rand (ZAR)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Turkish Lira (TRY)
  • United Arab Emirates Dirham (AED)
  • United States Dollar (USD)

Warning! The order will be shipped only after the payment receipt.

Terms of Sale

The terms of sale are the conditions of a agreement, on the basis of which the products are sold on the website.

Carrying out activities in accordance with these rules, we commit ourselves to deliver and transfer the ownership of the goods to you, you are paid in accordance with the procedure referred to in these rules.

Compliance with the ordering procedure and payment, declared in Terms And Conditions of this website by your side, is a condition for the fulfillment of our obligations to deliver goods ordered by you.

You, as the buyer of the goods, will be asked to agree to the terms of the sale of goods by means of checking the check-box, on the left of the caption: “I have read and agree to the Terms & Conditions".As soon, as we shall receive your agreement to the terms of the sale, we will assume, that you have expressed their will to purchase goods on our web site in accordance with these Terms and Conditions statements.

Dispatch and Delivery

We are shipping Worldwide via State Postal Service of Ukraine («Ukrpochta»).

After customer’s payment receipt, the newly placed order is processed by our warehouse, which dispatches the ordered goods in maximum of 2 business days time.

On order for Trylina Dog Wear products, we offer FREE WORLDWIDE SHIPPING!

* When placing order, please carefully fill out the form and correctly enter the delivery address.

The unique tracking number (Tracking number example: RB 0405 XXXX1 UA) is obtained for each dispatch and supplied to the customer. The customer can track the ordered goods till their delivery by the State Post Service of the Customer’s country of residence.

If Trylina Dog Wear products are NOT ordered:

Based on the specified delivery address, the system automatically calculates delivery cost.

Shipping cost depends on the delivery address and the total weight of the ordered goods.

Shipping cost will be added to the cost of goods, indicated in your shopping cart and after the final checkout.

* In case of goods return, all shipping rates must correspond to the rates of the State Postal Service "Ukrposhta".

Delivery Times

For International (Worldwide) orders: 7 to 14 days.

For Domestic (Ukraine): 5 to 7 days.

Maximum reliability and safety of the delivery are guaranteed!

Warning! The order will be shipped only after the payment receipt.

The Privacy of The Client Information

The Personal information, like Billing address, Delivery address and Contact details, is required during the registration and/or guest checkout procedures for the fulfillment of the order and delivery completion. If above mentioned information, or a part of it, is missing, the website may not be able to ship the order.

In case and upon of your kind request, all your personal information, like Billing address, Delivery address and Contact details, stored in our database archive, will be provided, corrected, amended or deleted (the operation is performed in accordance to the legislation of Ukraine and all International legal norms).

If you are interested in more details of our Privacy Policy, please, find it at our Privacy Policy Statement Declaration.

The Privacy of The Website Information

The Client is not allowed to pass, inform or transfer to third parties any information, like product prices, payment details and/or other Private Information, which does not belong to him and is obtained from this Website. The Client undertakes and guarantees to keep the privacy and confidentiality of any above mentioned information, obtained from this Website.

For more details of our Privacy Policy, please, see our Privacy Policy Statement Declaration.